Privacy PolicyLaundry Mountain
Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Laundry Mountain ("we," "us," or "our"), operated by Mariposa Valley Ventures, LLC, does NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

Personal Information:

  • Name, email address, phone number, physical address

  • Payment information when you make a purchase or request a quote

  • Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

  • IP address, browser type, device information

  • Website usage patterns and analytics

  • Cookies and similar technologies

Customer Communication:

  • Records of inquiries and service requests

  • Appointment details and preferences

  • Service history and feedback

2. How We Use Your Information

We use collected data for:

  • Providing and improving our services

  • Processing transactions and payments

  • Communicating with you about your inquiries, appointments, and services

  • Enhancing website functionality and user experience

  • Ensuring security and fraud prevention

  • Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By providing your phone number and opting in, you agree to receive SMS messages from Laundry Mountain, operated by Mariposa Valley Ventures, LLC, including appointment reminders, service updates, and customer support communications.

Opt-In & Consent:

  • You will only receive messages if you have explicitly opted in

  • We maintain timestamped records of all opt-in actions

  • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

  • You can cancel SMS notifications at any time by replying "STOP"

  • You will receive a final confirmation message

  • No further messages will be sent unless you re-opt in

  • All opt-out requests are processed within 24 hours

Message Frequency & Content:

  • Message frequency varies based on your interaction

  • Messages relate directly to requested services

  • We do not send promotional messages without explicit consent

Help & Support:

  • Reply "HELP" for assistance

  • Or contact us at: info@laundrymountain.com

Carrier Information:

  • Standard message and data rates may apply

  • Carriers are not liable for delayed or undelivered messages

  • Supported carriers include major U.S. carriers

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors (such as customer service providers) is permitted solely to support services.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

  • Vendors assisting in operations (payment processing, scheduling, etc.)

  • SMS providers strictly for delivering messages you’ve opted into

Legal Compliance:

  • If required by law or legal process

  • To protect rights and safety

Business Transfers:

  • In case of merger, acquisition, or sale

All the above exclude SMS opt-in data and consent, which is never shared.

5. Data Security

We implement reasonable security measures including:

  • Encryption of sensitive data

  • Secure access controls

  • Regular system monitoring

  • Employee training on data protection

While we strive to protect your data, no method is 100% secure.

6. Cookies & Tracking Technologies

We use cookies to:

  • Analyze website traffic

  • Improve user experience

  • Remember preferences

You may disable cookies in your browser settings.

7. Your Rights & Choices

You have the right to:

  • Access or update your information

  • Request deletion of your data

  • Opt out of SMS by replying STOP

  • Withdraw consent at any time

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their practices.

9. Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted on this page.

10. Contact Us

If you have questions, contact us:

Laundry MountainOperated by Mariposa Valley Ventures, LLC
Website:www.laundrymountain.com
Email: info@laundrymountain.com
Phone: (918) 998-7950

By using our website, you consent to this Privacy Policy.